NPS tool "M-ONE"
A comment analysis-focused NPS tool that definitely leads to improvement.
"M-ONE" is a tool for creating, aggregating, and analyzing NPS surveys with AI text mining. The sentiment analysis of comments is automatically classified by AI, allowing you to explore customer insights beyond the NPS score. Additionally, by setting up your own original categories and automatically classifying them, the feedback speed to the responsible sections is significantly increased, leading to a faster PDCA cycle. [Features] ■ A domestic cloud-based system with both NPS survey analysis and text mining functions ■ An analysis system that matches the characteristics of NPS in Japan ■ Ability to create your own original comment categories *For more details, please download the PDF or feel free to contact us.
- Company：マーキットワン
- Price：Other
